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Unlocking Human Insights to Help Elevate Member Experiences

TruStage’s upcoming Discovery Webinar, “Responding to Shifting Consumer Needs and Attitudes: How Credit Unions Can Respond,” will be presented by Dr. Taylor C. Nelms, senior director for Filene Research Institute.

Dr. Nelms, an accomplished anthropologist and ethnographer, brings over a decade of experience in studying consumer and cooperative finance across the United States, Latin America and globally. Join us as we delve into the crucial role of data in driving credit union growth and performance!

  • Date: Wednesday, June 5, 2024.
  • Time: 1 1 a.m. – 12 p.m. (Pacific).
  • Cost: complimentary.
  • Speaker: Taylor C. Nelms, Senior Director, Market Insights & Advisory Services, Filene Research Institute.

Unlock the potential of data-driven insights to help drive credit union success both today and in the future. As consumer needs and behaviors evolve, it’s crucial for credit union leaders to cultivate data-backed intuition to effectively adapt.

Gain valuable insights from Filene’s latest research, offering fresh perspectives on human intelligence that can enhance member experiences.

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