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Unemployment Rates Fall Slightly; Labor Force Tries to Recover

California and Nevada’s job markets are still experiencing slow labor force growth (the pool of individuals who are “willing and able” to work) as both states’ employers move forward under one of the most difficult labor market situations in modern history.

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The Latest in CU Advocacy: Congress, California & Nevada

This week, the House Financial Services Committee advanced H.R. 2311, the Credit Union Governance Modernization Act of 2021. This overdue charter measure allows credit union boards the authority to expel a member who commits harm against the cooperative.

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Extended Flexibility for FCUs: Virtual Meetings Through 2022

In a letter to credit unions, the National Credit Union Administration (NCUA) extended the flexibility for federal credit unions (FCUs) to conduct virtual meetings through 2022.

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Approved: Strategic Plan; Service Facility Definition Final Rule

During this week's National Credit Union Administration (NCUA) monthly board meeting, the NCUA board approved two items: the publication of NCUA’s draft Strategic Plan 2022–2026 for public comment; and a final rule that changes the definition of a service facility in the agency’s chartering in field-of-membership (FOM) requirements.

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L-R: Dave Roughton, Board Chairman of the California Credit Union League; and Matt Kershaw, Board Chairman of the Nevada Credit Union League
L-R: Dave Roughton, Board Chairman of the California Credit Union League; and Matt Kershaw, Board Chairman of the Nevada Credit Union League

CA & NV Officers Chosen as Annual Meetings Look to 2022

During each league’s annual meeting last week, leaders from the California and Nevada Credit Union Leagues' respective board of directors thanked industry professionals for their enduring advocacy and support in an unprecedented year where the movement continued spotlighting its unique “member owned” model to local communities.

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NCUA Posts 2022-2023 Proposed Budget, Sets Dec. 8 Public Briefing

The National Credit Union Administration’s draft staff budget for 2022–2023 is now available on the agency’s website for review and comment. The draft budget has also been submitted for publication in the Federal Register, and the comment period is open until Dec. 9.

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CA Issues Guidance to Biz: Civil Rights & COVID-19 Measures

The California Department of Fair Employment and Housing (DFEH) recently issued guidance to businesses regarding COVID-19 safety precautions. A DFEH news release states the guidance provides businesses with important information to safely operate, such as requiring masking or proof of vaccination to enter the premises, while also giving clear guidance on how to implement such measures consistent with California’s civil rights laws.

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CMFG Ventures Launches Forum to Connect CUs with Fintechs

CMFG Ventures, the venture capital arm of CUNA Mutual Group has annouced plans for the Fintech Forum, a new online community of credit union leaders, fintechs and industry partners to foster innovation, share knowledge and discuss topics impacting the future of financial services. Through this unique collaboration, credit unions will learn about and have access to solutions that position them to attract new business and grow their membership.

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Origence Partners with LoanStar to Deliver Retail Merchant Financing to CUs

Origence, a CU Direct brand, has partered with LoanStar Technologies to provide retail merchant financing to credit unions.

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Credit Union House on Capitol Hill in Washington, D.C.
Credit Union House on Capitol Hill in Washington, D.C.

You Can Help 'Credit Union House' Thrive for Another 20 Years

As the credit union movement celebrates the 20th anniversary of Credit Union House (CU House) this month — the credit union “home away from home” in Washington, D.C. — YOU can contribute to help continue its important legacy!

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David Williams, Chief Marketing and Human Resources Officer for Community First CU   
David Williams, Chief Marketing and Human Resources Officer for Community First CU  

A Cooperative Spin On Marketing: CU Partners with Local Biz

In an article published this week, CreditUnions.com featured Community First CU Chief Marketing and Human Resources Officer David Williams, headquartered in Santa Rosa, CA.

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Clothilde “Cloey” Hewlett, the next commissioner of the California Department of Financial Protection and Innovation (DFPI).
Clothilde “Cloey” Hewlett, the next commissioner of the California Department of Financial Protection and Innovation (DFPI).

Clothilde 'Cloey' Hewlett Appointed As New DFPI Commissioner

In September, California Gov. Gavin Newsom announced the appointment of Clothilde “Cloey” Hewlett as the next commissioner of the California Department of Financial Protection and Innovation (DFPI). She will start after Thanksgiving and looks forward to continuing the department's work, as well as expanding outreach to community stakeholders.

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Upcoming Meeting: SIF, Strategic Plan, Final Rule & Briefings

The National Credit Union Administration (NCUA) will hold its next monthly "live"/open board meeting at 7 a.m. (Pacific) on Thursday, Nov. 18. The agenda is as follows:

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Joint Statement: Mortgage Servicing, COVID-19, CARES Act

The National Credit Union Administration (NCUA) issued a letter to federally insured credit unions announcing it has jointly released with other federal regulatory agencies, and in conjunction with state bank and credit union regulators, a statement to communicate the agencies’ supervisory and enforcement approach to mortgage servicers as risk associated with the COVID-19 pandemic continues to change.

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2021 Fair Lending Interagency Webinar Coming Up

Credit unions are invited to attend an interagency discussion of fair lending on Tuesday, Dec. 7 at 11 a.m. Pacific. 

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3Q CU Trends: One of the Most Fascinating Times in History

Credit unions continue operating in one of the most unusual, thought-provoking modern day periods in history. Deposits are still sitting at record highs. Loan growth is gaining moderate momentum. Provisions set aside for loan losses remain robust. And return-on-assets is the highest ever this century.

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Powerful AI For Better Lending is Easier Than You Think

Zest AI has joined CUNA Strategic Services (a valuable California and Nevada Credit Union Leagues partner) as a new alliance provider, bringing the power of AI-driven lending to credit unions across the country. Zest's AI's risk model management enables you to build, adopt and operate powerful, compliant credit models swiftly and easily.

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FinCEN Releases Updated Advisory on Ransomware and the Use of the Financial System

In connection with a set of actions announced today by the Department of the Treasury and focused on disrupting criminal ransomware actors, the Financial Crimes Enforcement Network (FinCEN) has released an update to its 2020 advisory on ransomware and the use of the financial system to facilitate ransom payments. The updated advisory reflects information released by FinCEN in its recent Financial Trend Analysis discussing ransomware trends, and includes information on current trends and typologies of ransomware and associated payments as well as recent examples of ransomware attacks. The updated advisory also sets out financial red flag indicators of ransomware-related illicit activity to assist financial institutions in identifying and reporting suspicious transactions associated with ransomware payments, consistent with their obligations under the Bank Secrecy Act.

Review the advisory here. 

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Register Now: NCUA’s Consumer Compliance Webinar, Dec. 1

Credit unions can get valuable information on a range of fair lending and consumer compliance topics during an upcoming webinar hosted by the National Credit Union Administration (NCUA) on Wednesday, Dec. 1. Registration for the “2021 Consumer Compliance and Fair Lending Regulatory Update” webinar is now open

Staff from the NCUA’s Office of Consumer Financial Protection will cover several subjects, including:

  • 2022 Consumer Compliance Exam Scope Activities;
  • Fair lending updates;
  • Observations on 2021 Consumer Compliance Exam Scope Activities; and
  • Regulatory updates, including the rule on capitalizing unpaid interest and the 2021 COVID-19 Temporary Mortgage Servicing Rule.

The webinar is scheduled to begin at 12 p.m. Pacific and will run for approximately 60 minutes. 

2021 Chapter Forum participants pose for a fun photo!
2021 Chapter Forum participants pose for a fun photo!

2021 ‘Chapter Forum’ Inspires Participants to Reach Deeper

At the end of the California and Nevada Credit Union Leagues’ REACH 2021 conference, more than 60 individuals representing 14 League chapters gathered for the 2021 Chapter Forum in Palm Desert, CA from Thursday afternoon/evening into Friday morning.

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(L-R) Keynote Speaker and Global Executive/Board Director Ryan Patel talked on stage with Nader Moghaddam, CEO of Financial Partners CU; Erin Mendez, CEO of Patelco CU; and Joan Opp, CEO of Stanford FCU.
(L-R) Keynote Speaker and Global Executive/Board Director Ryan Patel talked on stage with Nader Moghaddam, CEO of Financial Partners CU; Erin Mendez, CEO of Patelco CU; and Joan Opp, CEO of Stanford FCU.

Joel, Paxson, Davis, Patel & Worthy Inspire CU Leaders at REACH

REACH 2021 is over, but the spirit of cooperation and innovation among California and Nevada credit union leaders is moving forward as they set their sights on 2022 and everything the world of technology and disruption offers!

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L-R: Diana Dykstra, President and CEO of the California and Nevada Credit Union Leagues; John Cassidy, Board Chairman of the California League; and Matt Kershaw, Board Chairman of the Nevada League.
L-R: Diana Dykstra, President and CEO of the California and Nevada Credit Union Leagues; John Cassidy, Board Chairman of the California League; and Matt Kershaw, Board Chairman of the Nevada League.

Dykstra, League Chairs Applaud CUs; Discuss Industry's Future

The opening general session at REACH 2021 saw California and Nevada Credit Union Leagues President and CEO Diana Dykstra applauding attendees and credit unions for “surviving and innovating” their way through the past two years as the COVID-19 pandemic, legislative challenges, regulatory issues, and business operational hurdles were overcome through the cooperative spirit.

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REACH 2021 keynote speaker Cassandra Worthy, author and consultant, signs books and greets Global Women's Leadership Network Luncheon attendees.
REACH 2021 keynote speaker Cassandra Worthy, author and consultant, signs books and greets Global Women's Leadership Network Luncheon attendees.

Cassandra Worthy Applauds GWLN Supporters During Luncheon

The Global Women’s Leadership Network Luncheon showcased REACH 2021’s last general session keynote speaker, Cassandra Worthy, in front of GWLN supporters and enthusiasts during the afternoon on the last day of the California and Nevada Credit Union Leagues’ annual convention.

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REACH 2021 keynote speaker Cassandra Worthy, author and consultant.
REACH 2021 keynote speaker Cassandra Worthy, author and consultant.

Cassandra Worthy: The ‘Change Enthusiasm Growth Cycle’

“The emotions of change — and powering that energy to fuel your credit union’s growth within any period of disruption — is what you’ve gone through over the past two years,” said keynote speaker Cassandra Worthy as she launched Thursday morning’s general session at REACH 2021, hosted by the California and Nevada Credit Union Leagues. “But there’s room for frustration in the years ahead.”

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Star One CU Wins CU4Kids Social Media Challenge at REACH

Star One CU is the winner of the $5,000 Children’s Miracle Network Hospital (CMN) donation prize announced Thursday morning at REACH!

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A couple of many REACHtalk presenters from the week.
A couple of many REACHtalk presenters from the week.

‘REACHtalks’ Engage CU Professionals with Innovative Pathways

Impactful 15-minute “REACHtalks” took place on Wednesday and Thursday during REACH 2021, the California and Nevada Credit Union Leagues’ annual conference in Palm Desert, CA. The talks challenged credit union leaders to try something NEW at their organizations!

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California and Nevada Credit Union Leagues President and CEO Diana Dykstra discusses the importance of PAC on credit unions and celebrates supporters during the PAC Reception.
California and Nevada Credit Union Leagues President and CEO Diana Dykstra discusses the importance of PAC on credit unions and celebrates supporters during the PAC Reception.

2021 PAC Reception Celebrates PAC Contributors

The credit union movement wouldn’t be where it is today without advocates who devoted their time and resources to fighting on behalf of their credit union’s members through 2021.

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(L-R): Keynote Speaker and Global Executive/Board Director Ryan Patel talked on stage with Nader Moghaddam, CEO of Financial Partners CU; Erin Mendez, CEO of Patelco CU; and Joan Opp, CEO of Stanford FCU.
(L-R): Keynote Speaker and Global Executive/Board Director Ryan Patel talked on stage with Nader Moghaddam, CEO of Financial Partners CU; Erin Mendez, CEO of Patelco CU; and Joan Opp, CEO of Stanford FCU.

Ryan Patel: Today’s Crossroads is the Biggest Ever for CUs

“In the future, financial institutions are going to be content creators,” said Ryan Patel. “Your credit union will provide education through impactful, digital content. It’s an opportunity to make a great experience and change things. It’s up to you; your members are looking for it, and they trust your credit union.”

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A Perfect Fit: How Prepaid Cards Simplify the Holiday Season for Members

As the busy holiday season approaches, flexibility is a required skill for all of us. We tend to appreciate businesses and financial institutions that can be flexible alongside us and make life easier by meeting needs that can change at a moment’s notice. Below are some insights on how prepaid cards can help your credit union enhance its service and meet members’ needs for flexibility through this both joyful and stressful time of year.

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The “loyalty loop” panel (L-R): Andrew Davis, keynote speaker at REACH 2021 and CEO/founder of Monumental Shift Inc.; Marci Francisco, Chief Experience Officer for Premier America CU; Randy Icelow, CEO of Rolling F CU; and Royce Ngiam, former VP of Marketing and Business Development for Partners FCU
The “loyalty loop” panel (L-R): Andrew Davis, keynote speaker at REACH 2021 and CEO/founder of Monumental Shift Inc.; Marci Francisco, Chief Experience Officer for Premier America CU; Randy Icelow, CEO of Rolling F CU; and Royce Ngiam, former VP of Marketing and Business Development for Partners FCU

Andrew Davis: ‘Craft Experiences’ to Show Your CU is Different

“In the marketing world, there’s always something new — and there’s always something next,” said keynote speaker Andrew Davis as he launched Wednesday morning’s general session at REACH 2021, hosted by the California and Nevada Credit Union Leagues.

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Make Compliance a Priority in 2022

The New Year is quickly approaching. Did you know as a member of the California and Nevada Credit Union Leagues, you have access to various compliance resources at no additional cost to you?

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L-R: REACH 2021 opening general session speakers Mitch Joel, founder of Six Pixels Group, and Samantha Paxson, chief experience officer at CO-OP Financial Services
L-R: REACH 2021 opening general session speakers Mitch Joel, founder of Six Pixels Group, and Samantha Paxson, chief experience officer at CO-OP Financial Services

Joel & Paxson: Great Compression, Lifestyle Banking, & More

“People don’t buy things — they buy experiences. Is that true for your credit union?” It should be 100 percent true, according to Mitch Joel.

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Two presenters engage REACH attendees during the pre-conference Fintech Showcase.
Two presenters engage REACH attendees during the pre-conference Fintech Showcase.

‘Fintech Showcase’ Inspires and Engages REACH Attendees

Fintech is transforming the credit union industry to enhance member experiences, improve operational efficiencies, and mitigate risk — and in the same vein, credit unions leaders are joining the conversation!

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Bill Cheney, Leo H. Shapiro Lifetime Achievement Award honoree and President and CEO of SchoolsFirst FCU (center), with his fellow award honorees.
Bill Cheney, Leo H. Shapiro Lifetime Achievement Award honoree and President and CEO of SchoolsFirst FCU (center), with his fellow award honorees.

Cheney Honored for Lifetime Achievement; Others Recognized

Bill Cheney was awarded the Leo H. Shapiro Lifetime Achievement Award on Tuesday afternoon during REACH 2021! The award recognizes excellence in credit union philosophy and a lifetime of contributions to the credit union industry.

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Guests at the Richard Myles Johnson Foundation (RMJ) Donor Appreciation Gala got up close and personal with some animal friends during the evening.
Guests at the Richard Myles Johnson Foundation (RMJ) Donor Appreciation Gala got up close and personal with some animal friends during the evening.

RMJ Donor Gala Celebrates Supporters and ‘Bite of Reality’

Dozens of credit union leaders and guests attended the 2021 Richard Myles Johnson Foundation (RMJ) Donor Appreciation Gala on Monday night, a yearly favorite of attendees during the annual REACH conference that’s dedicated to the funding and support of financial education in schools across California and Nevada.

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Credit union leaders and industry partners get ready for a day of sun and fun “on the green” outside the JW Marriott Desert Springs and Resort in Palm Desert, CA.
Credit union leaders and industry partners get ready for a day of sun and fun “on the green” outside the JW Marriott Desert Springs and Resort in Palm Desert, CA.

Leaders Foster Friendship, Networking & Collaboration Over Golf

The California and Nevada Credit Union Leagues’ annual REACH Golf Tournament gave those who started their week’s adventure on Monday an early taste of the annual convention — a week full of networking, fostering collaboration, friendship, innovative thought leadership, strengthening ties, and a bit of fun.

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Far right: California Assemblymember Phillip Chen (R-Yorba Linda) with credit union leaders at SchoolsFirst FCU's new headquarters this past week.
Far right: California Assemblymember Phillip Chen (R-Yorba Linda) with credit union leaders at SchoolsFirst FCU's new headquarters this past week.

SchoolsFirst FCU Hosts Fundraiser at its New Headquarters

On Thursday, SchoolsFirst FCU graciously hosted a fundraiser for California Assemblymember Phillip Chen (R-Yorba Linda) at its new headquarters, an event marking the first of its type at the credit union's new office.

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Latest 3Q Issue of 'Consumer Compliance Outlook' Available

The latest issue of Consumer Compliance Outlook from the Federal Reserve Board is now available! This issue includes topics regarding mortgage servicer duties, federal consumer privacy and security, various compliance issues, regulatory updates, federal court opinions, and more. 

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Agency Posts 2022 Monthly Board Meeting Schedule

The National Credit Union Administration Board has released its monthly meeting schedule for 2022.

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Reminder: Employee Retention Credit for Eligible Credit Unions

As a reminder, credit unions may be eligible to claim the employee retention credit (ERC) — a fully refundable tax credit created under the CARES Act to provide financial relief to employers who kept employees on the payroll during the COVID-19 pandemic. The original rules of ERC have been modified by the Consolidated Appropriations Act (CAA) and the American Rescue Plan Act (ARPA).

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Rep. Lou Correa (D-CA, Santa Ana)
Rep. Lou Correa (D-CA, Santa Ana)

IRS Proposal Not Included as CA & NV Credit Unions Lead Fight

Initial language within the Build Back Better Act in Congress reveals the Internal Revenue Service (IRS) reporting-requirement proposal is NOT in the bill, a testament to the power of advocacy among credit unions, their members, the California and Nevada Credit Union Leagues, and the Credit Union National Association (CUNA).

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CUDL: Lenders Fund $42.6B in Auto Loans Through Q3 2021

Origence, the leader in lending technology solutions, is reporting continued growth and market strength of credit unions using its CUDL auto lending network to originate indirect loans.

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Starting the Cost Cutting Initiative

The phrase cost cutting initiative is used a lot in financial institutions lately. If you’re serious about cutting the kind of cost that will have a real impact on your income statement and balance sheet with real improvement of KPIs like efficiency ratio and ROA, reducing office supplies isn’t going to cut it. The community-based financial institution is in survival mode. The industry has shrunk by half over the last two decades. The reason why so many financial institutions have perished is because they couldn’t meet capital requirements. Credit unions may not be taxed, but they haven’t been spared. If you’re the CFO, the buck stops with you.  Here is what you can do.

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AB 51 Ban on Mandatory Employment Arbitration Agreements Upheld…For Now

In Chamber of Commerce v. Bonta, 13 F.4th 766 (Sept. 15, 2021), a divided three-judge panel of the Ninth Circuit Court of Appeals recently upheld California’s ban against mandatory arbitration agreements in employment enacted by Assembly Bill 51 (2019 Cal. Stats., ch. 711) (“AB 51”). The panel vacated the preliminary injunction that has thus far prevented the law from taking effect but upheld the injunction as to its civil and criminal penalty provisions.

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Travis CU General Counsel Michael Levy, one of the newest members of the Consumer Financial Protection Bureau’s (CFPB) Credit Union Advisory Council (CUAC) — serving from October 2021 to October 2023.
Travis CU General Counsel Michael Levy, one of the newest members of the Consumer Financial Protection Bureau’s (CFPB) Credit Union Advisory Council (CUAC) — serving from October 2021 to October 2023.

Our ‘Community Purpose Sets Us Apart,’ California Leader Says

You could say Travis CU General Counsel Michael Levy is perhaps a natural fit for serving on the Consumer Financial Protection Bureau’s (CFPB) Credit Union Advisory Council (CUAC). During his 30 years as an attorney, he’s amassed a diverse portfolio of litigation experience in the public and private sectors within some of the most complex fields of law, as well as matters affecting public policy.

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Only 10 Days Left Until this Year’s Premier Industry Conference

There's only 10 days left until REACH 2021, the credit union industry's premier annual conference hosted by the California and Nevada Credit Union Leagues!

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Seekers vs. Jobs: CA & NV Labor Force Growth Impeded in Sept

California and Nevada’s job markets are experiencing slow-to-no labor force growth — the pool of individuals who are “willing and able” to work — as both states’ workforces and employers move forward under one of the most difficult labor market situations in modern history.

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GOP Aligned Against IRS Reporting Requirement Proposal

Yesterday, Republicans in the House of Representatives joined together in a letter sent to Treasury Department Secretary Janet Yellen opposing the Administration’s plan to require new Internal Revenue Service (IRS) reporting requirements for financial institutions.

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2 Final Rules: CUSO Activities and CAMEL Adds 'S' Component

The National Credit Union Administration (NCUA) Board adopted the following two final rules on Thursday during its monthly October meeting:

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Upcoming ECIP Action Announced

Eligible low-income credit unions (LICU) may accept 30-year subordinated debt investments from the U.S. Department of the Treasury’s Emergency Capital Investment Program (ECIP), as detailed today in a letter to credit unions by the National Credit Union Administration. Additionally, a LICU may treat this ECIP funding as secondary capital in accordance with the NCUA’s regulations, provided that any LICU receiving secondary capital treatment has an NCUA-approved secondary capital plan by Dec. 31, 2021. 

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NCUA Alert: Business Email Compromise through Exploitation of Cloud-Based Email Services

According to the FBI’s Internet Crime Complaint Center, cybercriminals are targeting organizations that use popular cloud-based email services to conduct Business Email Compromise (BEC) scams. Credit unions can take steps to prevent this type of fraud and should report any incidents of fraud immediately to the FBI’s Internet Crime Complaint Center and local FBI field office. Reporting incidents to the Internet Crime Complaint Center within 24 hours increases the chances of recovery for funds wired under fraudulent pretenses.

Click here for more information.

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NCUA Issues Additional Statement on LIBOR Transition

As a follow-up to Letter to Credit Unions 21-CU-03, LIBOR Transition, the National Credit Union Administration (NCUA) issued an updated letter to credit unions that provides additional reminders related to LIBOR’s discontinuance.

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What’s Scaring Your CU Members…And How Can You Help?

Credit union executives and risk management teams should read a series of recent articles that explain why identity theft has become a top concern for many members. The data and quotes in these articles demonstrate why this fear is growing and what credit unions can do to help alleviate their members' concerns and strengthen relationships and loyalty.  

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Leagues Launch New Recruitment Site

The California and Nevada Credit Union Leagues have launched CU Career Connections, a powerful recruitment platform designed for credit union employers and job seekers. For a limited time, users get 20% off each posting between now and Nov. 30, 2021. Use code: WELCOME20. Unlimited postings.

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Congressional chamber

IRS Reporting Requirement Update: Grassroots Making Impact

This week, House Speaker Nancy Pelosi committed to having some form of the proposed Internal Revenue Service (IRS) reporting requirements that the credit union movement has been opposing within the final piece of the Build Back Better Act, also known as the reconciliation spending bill.

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Hand signing a legislative bill

Charter Law Goes into Effect Jan. 1; DFPI Lending Form Update

California’s credit union state charter modernization bill (Senate Bill 269), authored by Sen. Anthony Portantino (D-La Canada Flintridge), was signed by Gov. Gavin Newsom last weekend. This new law will go into effect Jan. 1, 2022.

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L-R: Lamont Black, finance professor at DePaul University, and Jeremy McLaughlin, partner of K&L Gates law firm and member of the payments, bank regulatory and consumer financial services division
L-R: Lamont Black, finance professor at DePaul University, and Jeremy McLaughlin, partner of K&L Gates law firm and member of the payments, bank regulatory and consumer financial services division

Discussion Highlights Transactions, Services and Members

Two cryptocurrency experts recently presented to a group of California and Nevada credit union CEOs on how “cryptos” work, what it means for the financial services industry, and how this digital currency and the blockchain-ledger technology underpinning it can play a role in credit unions helping their members.

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Two Ways to Help Break Down Barriers to Buying Life Insurance

As we hit the 18-month mark of the pandemic, life insurance is experiencing a bit of a paradox. According to the 2021 Insurance Barometer Study from Life Happens and LIMRA[1]:

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Update: Busy Summer; Unveiling of 2022 Product Roadmap

In the past month, CO-OP Financial Services made available to its more than 3,000 credit union clients its 2020 Annual Report, which can be read online and downloaded as a PDF document.

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Paying bills

Deposits Hit Record: Households Balance Inflation & Job Market

Local household “savings” in checking and other deposit accounts are hitting their highest levels they’ve ever experienced at credit unions, with statewide figures skyrocketing 35 percent in California and 41 percent in Nevada from second-quarter 2019 to second-quarter 2021.

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ViClarity Blog: New Ways of Thinking about GRC Strategy, Part 2

Darron Dunn, ViClarity vice president of client development and operations, continues the blog series on small Governance, Risk and Compliance (GRC) process tweaks for big organizational impact in a post-pandemic world. 

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Leagues Celebrate Hispanic Heritage Month; Highlight CU Difference

The California and Nevada Credit Union Leagues are celebrating Hispanic Heritage Month by highlighting the Credit Union Difference in the Hispanic communities our credit unions serve.

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The Federal Vaccine Mandate and What it Means for Employers

On Sept. 9, 2021, President Biden announced a plan to increase COVID-19 vaccination rates in the U.S. in order to help stop the spread of the virus, including the highly contagious Delta variant. The plan is expected to cover about 100 million employees – approximately 2/3 of U.S. workers. It includes, among other things:

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Professional in a suit at desk talking

CUs Boldly Advocate as Lawmakers Weigh IRS Proposal

It’s been busy on Capitol Hill as credit union supporters make their voices heard, leaders meet with members of Congress, and lawmakers in Washington, D.C. deliberate on the nation’s budget, debt limit, and pending infrastructure legislation.

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Shapiro Summit attendees and small-credit union leaders with Diana Dykstra (third from right), president and CEO of the California and Nevada Credit Union Leagues
Shapiro Summit attendees and small-credit union leaders with Diana Dykstra (third from right), president and CEO of the California and Nevada Credit Union Leagues

‘Shapiro Summit’ Tackles Unique Issues for Small Credit Unions

This year’s 14th Annual Shapiro Summit provided a wealth of information for small credit union leaders on a variety of topics, including updates on the economy, political advocacy, regulations, cybersecurity, loan participations, and a special CEO Roundtable.

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How to Add Leverage to Your Strategic Giving Program

In a survey by Markstein/Certus Insights, 70% of U.S. consumers said they expect companies they do business with to support social and environment issues.* This attitude, combined with a distressed economy, makes this a perfect time to publicly emphasize and build on your credit union’s strategic giving program.

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September ViClarity Newsletter Now Available

The September edition of the ViClarity Newsletter is now available. ViClarity, a benefit of League membership, is an award-winning RegTech solution tailored for your Governance, Risk and Compliance (GRC) needs. Please check your email or click here to access the newsletter using your email address and your California or Nevada Credit Union League members-only password.

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L-R: Multi-Chapter PAC Golf Tournament first-place winners Jason Lesteberg, Mark Chandler, and John Salgado (Tom Orman not pictured).
L-R: Multi-Chapter PAC Golf Tournament first-place winners Jason Lesteberg, Mark Chandler, and John Salgado (Tom Orman not pictured).

11th Multi-Chapter PAC Golf Tournament Raises Over $100,000

Nearly 100 golfers and volunteers participated in this year’s 11th annual Multi-Chapter PAC Golf Tournament, held Sept. 27 at Glendora Country Club (in Glendora, CA)! Click here for a photo gallery of the event.

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NCUA Alert: CFPB’s New Technical Specifications Relating to Credit Card Data Submission

The National Credit Union Administration (NCUA) issued a regulatory alert this week notifying federally insured credit unions of the Consumer Financial Protection Bureau’s (CFPB) new technical specifications for complying with credit card agreement and data submission requirements under the Truth in Lending Act (TILA) and the Credit Card Accountability Responsibility and Disclosure Act of 2009 (CARD Act).

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L-R (clockwise): Eric Bruen, CEO of Desert Valleys FCU; Anna Lisby, Senior Vice President of Finance for San Diego County CU; Kramer Chan, CFO and Senior Vice President for Kaiperm CU; and Cynthia Negri, Board President of Redwood CU
L-R (clockwise): Eric Bruen, CEO of Desert Valleys FCU; Anna Lisby, Senior Vice President of Finance for San Diego County CU; Kramer Chan, CFO and Senior Vice President for Kaiperm CU; and Cynthia Negri, Board President of Redwood CU

4 CA Leaders Dubbed ‘CU Rock Stars’ by Credit Union Magazine

Four leaders from credit unions in California ranging from $60 million to $10.5 billion in assets have been honored with Credit Union Magazine’s 2021 “Credit Union Rock Stars” recognition out of 31 nationwide.

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Bill Cheney

Leagues, Kim Bannan, and Advocacy Award Recipients Announced

The California and Nevada Credit Union Leagues are pleased to announce this year’s Leagues and Advocacy award winners. Seventeen credit union leaders, volunteers, up-and-comers, as well as credit unions and organizations—including this year’s Leo H. Shapiro Lifetime Achievement Award recipient Bill Cheney, CEO of SchoolsFirst FCU—will be honored during the Leagues’ flagship event REACH 2021 happening in Palm Desert, CA on Nov. 1-4.

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L-R: Chris Thornberg, founding partner of Beacon Economics, and Nader Moghaddam, CEO of Financial Partners CU
L-R: Chris Thornberg, founding partner of Beacon Economics, and Nader Moghaddam, CEO of Financial Partners CU

Economic Forum Engages Community and Sparks Discussion

During a successful milestone that engaged local business leaders and policymakers, Financial Partners CU held its 5th Annual Economic Forum in late September to shed light on Southern California’s economy and discuss “future of work” realities as the COVID-19 pandemic reshapes industry and commerce.

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Kyle Hauptman, vice chairman of the National Credit Union Administration (NCUA)
Kyle Hauptman, vice chairman of the National Credit Union Administration (NCUA)

CUs Engage with Hauptman; Board Meeting Items of Interest

Here’s your recap of this week’s National Credit Union Administration (NCUA) board meeting for September, as well as California and Nevada credit union leaders’ conversation with NCUA Vice Chairman Kyle Hauptman.

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Capitol Hill building

IRS Requirement: All Hands on Deck; MORE Letters are Needed

Every credit union supporter capable of sending a letter to Congress opposing the proposed burdensome Internal Revenue Service (IRS) reporting requirement is being asked to do so — TODAY. And for those already sending a letter via Connect For The Cause, please do so again!

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Don’t Be Lulled into a False Sense of Security

Despite the challenges of the COVID-19 pandemic, the middle-class reports heightened confidence and optimism in their financial security and retirement prospects, according to new survey data from CUNA Mutual Group1. Most of the middle-class respondents (89%) said they expect to retire in their lifetime and 71% report feeling very or somewhat confident1.

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Put An End to Long-Term Contracts, Automatic Renewals

Credit unions and community banks waste millions of dollars every year. The easiest, fastest way to stop wasting your money is your vendor management program.

As a part of this series, Maple Street’s pros explore ways your institution could be wasting money and what you can do to fix the problem.

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In Memory: Pay Tribute to Those We Have Lost

The California and Nevada Credit Union Leagues will once again honor and remember those who had a significant impact on their credit union, credit union community, or credit union organization and who passed away in the last year.

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Agenda: Insurance Fund, Budget, MBL, & Subordinated Debt

The National Credit Union Administration (NCUA) board will hold its monthly meeting next week on Thursday, Sept. 23 at 7 a.m. (Pacific).

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Sacramento capitol building

California Legislature Adjourns for the Year: 3 Key Bills Stopped

Late into the evening of Sept. 10, the California State Legislature ended this year's session and will not return until reconvening on Jan. 3, 2022.

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2nd Home & Investment Property Purchase Limit Suspended

The Federal Housing Finance Agency (FHFA) and the U.S. Treasury Department jointly announced this week that they agreed to suspend certain provisions added in January 2021 to the preferred stock purchase agreements (PSPAs) that govern Treasury’s support for Fannie Mae and Freddie Mac.

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Remote employee

CA and NV Job Markets Trudge Forward Slightly Faster

California and Nevada experienced another month of slow-and-steady employment gains as both states’ labor markets continue cautiously treading forward under one of the most difficult job situations in modern history. Some businesses can’t find workers as a lack of individuals “willing and able” to work (the labor force) persists compared to pre-pandemic times.

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House Ways and Means Committee hallway door

More Letters to Congress Needed on Burdensome IRS Proposal

More letters are needed in opposition to the onerous Internal Revenue Service (IRS) reporting-requirement proposal circulating in Washington, D.C. Please direct credit union supporters to the Connect For The Cause webpage, asking them to send Congress a message!

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League Boards of Directors and Audit Committee Results

Nominations for the California Credit Union League’s (CCUL) 2021-22 Board of Directors and Audit Committee elections opened on July 1, 2021. There was ONE (1) Asset Group A Director position, ONE (1) Asset Group D Director position, ONE (1) At Large Director position, and ONE (1) Audit Committee Member position available this year.

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IRS

Congress Needs to Hear from CU Members on IRS Proposal

Nearly 4,000 credit union supporters across California and Nevada have sent 12,000 letters to their congressional representatives opposing a burdensome IRS reporting-requirement proposal in Washington, D.C. — but MORE letters are needed.

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The Right Way to do Vendor Management

“What’s really supposed to be in your vendor management program?”

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California State Assemblymember Mia Bonta (D-Alameda County)
California State Assemblymember Mia Bonta (D-Alameda County)

California State Assemblymember Mia Bonta Sworn into Office

Assemblymember Mia Bonta (D-Alameda County), wife of the recent governor-appointed California Attorney General Rob Bonta, was sworn into the California State Assembly earlier this week.

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'REACH 2021' Coming Soon: What to Expect

REACH 2021, the California and Nevada Credit Union Leagues’ annual flagship event, takes place on Nov. 1-4 in Palm Desert, CA. There is still time to register for this important conference.

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Fraud, Disputes, and Chargebacks: Reasons Behind the Rise & What Can Help?

One benefit 2020 brought was the shift towards digital payments, with many card issuers re-prioritizing payments initiatives and moving contactless and digital offerings to the top of the list. But this shift has also led to a sharp increase in fraud, disputes, and chargebacks. According to a recent survey on the U.S. debit market by Worldpay and Forrester, 2020 presented more than a 50% increase in chargebacks. as fraud management dropped to an overall fourth priority (PULSE), with 90% of merchants reporting lost revenue due to payments fraud.

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Streamlined CDFI Application: Your Questions Answered

Has your credit union prepared to submit its Community Development Financial Institution (CDFI) streamlined certification application? Before the window opens on Sept. 12, there’s a FREE Sept. 10 webinar to prepare you for the process — hosted by the California and Nevada Credit Union Leagues!

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ncua logo

NCUA Awards Grants to Assist Low-Income Credit Unions

The National Credit Union Administration (NCUA) awarded $1.5 million in Community Development Revolving Loan Fund (CDRLF) grants to help 105 low-income credit unions expand outreach to underserved communities and improve digital services and security.

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Teamwork fists

Streamlined CDFI-Certification Application: NCUA Can Help

Low-Income credit unions seeking the Community Development Financial Institution (CDFI) certification can apply to use the National Credit Union Administration's (NCUA) streamlined qualification process beginning Sept. 12, 2021.

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IRS headquarters building

‘Connect for the Cause’ TODAY to Oppose IRS Requirements

The California and Nevada Credit Union Leagues and the Credit Union National Association (CUNA) have activated a grassroots effort to combat a portion of the proposed $3.5 trillion spending package in Congress.

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NCUA Issues Supervisory Practices for Credit Unions Affected

The National Credit Union Administration (NCUA) and other federal banking regulators and state regulators issued a joint statement this week saying they recognize the serious impact of California wildfires on members, customers and operations of local financial institutions and will provide appropriate regulatory assistance to affected institutions subject to their supervision.

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CFPB’s Final Mortgage Servicing Rule Now in Effect

As forbearance programs are expected to begin expiring in the upcoming weeks and months, credit unions are reminded of a recent Consumer Financial Protection Bureau (CFPB) final rule.

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(L-R): California Senate Appropriations Committee Chair Anthony Portantino (D-La Canada Flintridge); and California Gov. Gavin Newsom
(L-R): California Senate Appropriations Committee Chair Anthony Portantino (D-La Canada Flintridge); and California Gov. Gavin Newsom

California Bill Passes Senate Floor; Heads to Governor’s Desk

On Monday, Senate Bill 269 — legislation that would modernize the state charter for credit unions — passed off the California Senate floor on the consent calendar, receiving 39 “aye” votes and zero “no” votes. SB 269 was authored by Sen. Anthony Portantino (D-La Canada Flintridge) and is being prepared to arrive on Gov. Gavin Newsom’s desk.

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Rep. John Garamendi, D-CA (Solano/Vacaville); and Rep. Jackie Speier, D-CA (South San Francisco)
Rep. John Garamendi, D-CA (Solano/Vacaville); and Rep. Jackie Speier, D-CA (South San Francisco)

CUs Win on NDAA Issue: Rent-Free Leasing and Banks

The California and Nevada Credit Union Leagues and the Credit Union National Association (CUNA) are excited to announce for the first time in multiple years, the base text of the annual National Defense Authorization Act (NDAA) will not contain language offering rent-free leasing agreements banks.

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CFPB Withdraws Proposal to Delay Debt Collection Rules

The Consumer Financial Protection Bureau (Bureau) announced on Sept. 1 a withdrawal of its April 2021 proposal to delay the Nov. 30, 2021, effective date of two rules revising Regulation F, 12 CFR Part 1006, which implements the Fair Debt Collection Practices Act. The rules will become effective Nov. 30.

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CFPB Proposes Rule Regarding Small Businesses’ Access to Credit

The Consumer Financial Protection Bureau (CFPB) proposed on Sept. 1 a new rule designed to help small businesses gain access to the credit they need and deserve by increasing transparency in the lending marketplace. This rule would, if finalized, require lenders to disclose information about their lending to small businesses, allowing community organizations, researchers, lenders, and others to better support small business and community development needs. Under the proposal, lenders would be required to report the amount and type of small business credit applied for and extended, demographic information about small business credit applicants, and key elements of the price of the credit offered.

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Calculating the Missed Meal or Rest Period Premium

In Ferra v. Loews Hollywood Hotel, LLC, 11 Cal.5th 858 (July 15, 2021), the California Supreme Court took up the issue of how to calculate the one hour of premium pay due an employee for a missed meal, rest or recovery period under California Labor Code §226.7(c). The Court unanimously held that this hour is to be paid at the “regular rate of pay,” which, like the calculation used for overtime pay, takes into consideration any nondiscretionary compensation in addition to the employee’s base hourly rate. The regular rate of pay can be higher than the base hourly rate for employees whose income is impacted by things such as commissions and nondiscretionary bonuses. Because the Court also applied its decision retroactively, employers may find themselves with an unexpected area of potential exposure that should be discussed with legal counsel.

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Nevada:

Economy Comes a Long Way but Still Working Through Issues

The greater regions of Southern Nevada and Northern Nevada are important to the entire state’s broader economic recovery as the COVID-19 pandemic continues impacting workers, households, and consumers who are integrating back into society and commerce.

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U.S. Supreme Court

CDC Moratorium Ends; No FHLB Forbearance for New Loans

Last night in a 6-3 decision, the U.S. Supreme Court ended the pandemic-related federal moratorium on residential evictions imposed by President Joe Biden's administration in a challenge to the policy brought by a coalition of landlords and real estate trade groups. You can view the court’s “unsigned” opinion here.

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Wildfires

Wildfires: ‘Extraordinary Situation,’ Grant Relief, & CU Lessons

As local credit unions and their members pivot to the whims of wildfires raging across Northern California, an “extraordinary situation” proclamation was made by the California Department of Financial Protection and Innovation (DFPI) on Wednesday for the counties of El Dorado, Shasta, Siskiyou, Tehama and Trinity.

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Dollar bills

2nd Stimulus Round Arrives Today; Cal/OSHA's New Guidance

California’s Golden State Stimulus II payments are arriving in eligible residents’ accounts starting today. Your credit union’s processing systems are most likely already prepared.

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Model house and budgeting

DFPI Reminder: CA’s Eviction Moratorium Expires Sept. 30

With California’s eviction moratorium set to expire on Sept. 30, the Department of Financial Protection and Innovation (DFPI) is asking credit unions to assist all individuals impacted from COVID-19 by encouraging them to take advantage of the state’s COVID-19 Rent Relief Program to help cover expenses such as rent, utilities, and use housing protections to prevent evictions.

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Teamwork in the sunset

CA Affairs, Recall Election, Advocacy, Federal Update & More

In the California Credit Union League’s latest Advocacy Newsletter, credit union leaders will find important updates on California state government affairs, the California recall election, political advocacy events, federal government affairs, regulatory advocacy, and advocacy in action (members in the community)!

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Credit Card Agreement & Submissions Under TILA, CARD Act

The Consumer Financial Protection Bureau (CFPB) is issuing new technical specifications for complying with submission requirements under the Truth in Lending Act (TILA) and the Credit Card Accountability Responsibility and Disclosure Act of 2009 (CARD Act).

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Treasury Department building

Comments Due: Treasury Proposes Amendment to ACH Reg

The U.S. Treasury Department’s Bureau of the Fiscal Service is proposing to amend its regulation governing the use of the Automated Clearing House (ACH) network by federal agencies.

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Ignore Your Contracts and Your Money Will go Away—Fast!

Credit unions and community banks waste millions of dollars every year. The easiest, fastest way to stop wasting your money is your vendor management program. As a part of this series, Maple Street’s pros explore ways your institution could be wasting money and what you can do to fix the problem.

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Latest ViClarity Newsletter Now Available

The August edition of the ViClarity Newsletter is now available. ViClarity, a benefit of League membership, is an award-winning RegTech solution tailored for your Governance, Risk and Compliance (GRC) needs. Please check your email or click here to access the newsletter using your email address and your California or Nevada Credit Union League members-only password.

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Job applicant

CA and NV Job Markets Continued Slow Recovery in July

California and Nevada experienced another month of slow and steady employment gains as both states’ labor markets continue cautiously treading forward under one of the most difficult job situations in modern history. Some businesses can’t find workers as a lack of individuals “willing and able” to work (the labor force) persists compared to pre-pandemic times.

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Capitol Hill building

Interchange Fees: The Grassroots Battle Continues in Congress

Employees at more than 40 credit unions in California and Nevada have participated in the California and Nevada Credit Union Leagues and Credit Union National Association's (CUNA) grassroots action alert regarding credit card interchange fees and the threat of new legislation to regulate them. YOU can too!

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Sacramento capitol building

Charter Modernization Bill Passes Assembly; Senate Votes Soon

Yesterday, Senate Bill 269, authored by Sen. Anthony Portantino, passed the California Assembly floor on the consent calendar, receiving 72 "aye" votes and zero "no" votes. SB 269 is now headed to the state senate floor where senators will vote to "concur in the amendments," which will be the final vote before heading to Gov. Gavin Newsom's desk.

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‘Open Your Eyes’ Campaign: CA Performance and Next Steps

More than 40 credit union leaders across the state attended this week’s California Quarterly “Open Your Eyes” Campaign Update Webinar, giving them a first-hand look at how this unique digital credit union awareness/advertising initiative is faring as spring transitioned into summer of this year.

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Analysis graph chart

Assets Surpass $2T, ROA Skyrockets, & 5M Members Added

Second-quarter 2021 U.S. credit union trends continued displaying an evolving world as the industry served its members going from spring into summer and posted its highest return on assets (ROA) in over 20 years.

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Golden 1 CU Rated Third in National Survey

California Credit Union League’s member Golden 1 CU ranked third in a recent survey by American Banker that rated financial institutions based on their customers’ perceptions of service and their ability to form durable relationships with customers. We’d like to congratulate Golden 1 CU and its staff for this incredible achievement! Three other credit unions also made the top 10, including America First CU in Utah (second), Navy FCU in Virginia (sixth), and State Employees’ CU in North Carolina (ninth).

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Allow Members to Engage with Their Loan Like Never Before

Research shows borrowers are looking for three things in a loan: transparency, control, and flexibility. The dashboard included with the Kasasa LoanTM offers it all in a sleek mobile app. See it for yourself.

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Latest from the Regulators: FFIEC, NCUA, and FHFA

FFIEC Issues Guidance on Authentication and Access to Financial Institution Services and Systems

The Federal Financial Institutions Examination Council (FFIEC) on Aug. 11 issued guidance that provides financial institutions with examples of effective authentication and access risk management principles and practices for customers, employees, and third parties accessing digital banking services and information systems. The guidance:

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CUs Urged to Oppose Interchange Fees Amendment

The California and Nevada Credit Union Leagues and the Credit Union National Association (CUNA) are launching a grassroots action alert to credit union employees regarding credit card interchange fees and the threat of new legislation to regulate them.

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Golden State Stimulus II Payments Coming Soon

California will soon be sending out a second round of stimulus payments—known as Golden State Stimulus (GSS) II—to eligible individual and families. These payments are included as part of California’s annual state budget plan, Senate Bill 139 (SB 139), which was recently signed into law by Governor Gavin Newsom. In May, the California Credit Union League notified credit unions of these upcoming payments. Click here for those details.

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inclusiv logo

Inclusiv Racial Equity Grant Fund RFP Available

Inclusiv has announced Request for Proposals (RFP) for the Racial Equity Grant Fund. This grant fund was previously launched as the Resilience Grant Fund in June 2020 to help credit unions led by and serving people of color provide financial relief to consumers and small businesses affected by COVID-19. Under the Resilience Grant Fund, fifty-nine credit unions and cooperatives were awarded $1 million in philanthropic grants for coronavirus financial relief, including fee waivers; emergency low-interest loans; technology enhancements; marketing; financial coaching and counseling; and business planning.  

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RMJ Foundation Golf Classic Raises $80,000

On Aug. 9, 130 golfers and 34 sponsors took to the links at the Monarch Beach Resort in Dana Point, CA to participate in the 2021 Richard Myles Johnson (RMJ) / Origence Annual Golf Classic—raising $80,000 for the state foundation for credit unions in California and Nevada.

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Attorney General Releases New Online CCPA Consumer Reporting

Lately, there have been several notable developments at the California’s Office of the Attorney General (OAG) relating to the California Consumer Privacy Act (CCPA). These developments include the following:

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Pandemic Forces Seismic Shift in Financial Protection Mindset

While the economic impact of COVID-19 on individuals and families has been about as divergent as possible, most people experienced a financial awakening of one form or another. Whether it was the financial devastation of a job loss or the influx of savings from going nowhere and doing nothing, unprecedented times forced most Americans to confront entirely new household economics.

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Top 3 Tips CUs Should Know When Texting

Credit unions have found that their members are requesting the ability to communicate via text messaging. In doing so, credit unions have also found it to be very efficient and effective, in turn, providing a better member experience, streamlining operations and enhancing the bottom line.  How is texting different? 

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cfpb

Impact of Juneteenth on Certain Mortgage Requirements

The Consumer Financial Protection Bureau (CFPB) released an interpretive rule to assist the mortgage industry in determining whether to treat June 19 as a federal holiday or a business day for purposes of compliance with certain time-sensitive borrower protections.

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NCUA: Capitalization of Unpaid Interest; Interest Rate Ceiling; Committee Testimony

Letters Outline Limits on Capitalizing Loans

On June 24, 2021, the National Credit Union Administration (NCUA) board unanimously voted to lift the prohibition of capitalization of interest in connection with loan workouts and modifications from part 741, Appendix B. The rule became effective July 30, 2021, and applies to loan workouts and modifications on or after this date. The rule establishes documentation requirements to help ensure that the addition of unpaid interest to the principal balance of a loan does not hinder the borrower’s ability to repay the loan.

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CUs Urged to Share Concerns with Fed on Interchange Fees; Updated Eviction Moratorium

Share Concerns with Fed on Reg II: Interchange Fees

The California and Nevada Credit Union Leagues and the Credit Union National Association (CUNA) are urging credit unions to provide comments to share concerns with the Federal Reserve on proposed changes to debit card routing requirements.

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Social Media Blitz Makes CUs a Hot Topic

On July 30, the credit union movement rallied together to create a digital “wave” that reached more than 22 million people on social media. The goal: to inspire high energy conversation about why people love their credit unions. Driven by the cooperative spirit, more than 700 organizations across 48 states and nine countries participated. These included credit unions, leagues, associations, and industry partners! They started the hashtag #ilovemycreditunion trending across social media platforms, raising awareness about the amazing things credit unions do every day for their members and communities.

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NCUA Chairman Testifies Before Senate Banking Committee

The nation’s banking regulators testified before the Senate Banking Committee on Aug. 3 in a hearing to provide their semi-annual reports. National Credit Union Administration (NCUA) Chairman Todd Harper joined the other regulators to take on an extensive list of issues.

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Five CA, NV Credit Unions Win State-Level CUNA Awards

Five California and Nevada Credit Union Leagues member credit unions have won first place in the state-level 2021 Credit Union National Association (CUNA) Awards. These credit unions will advance to the national competition later this year.

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Unlock Your Credit Rewards Program’s Full Potential

As the economy opens back up, credit card spending is beginning to reach pre-pandemic levels. Now is a good time to re-evaluate the strength of your own credit program. Since 42% of cardholders use their credit cards to earn rewards (Experian), an effective rewards program can be a significant motivator to make your card top-of-wallet for members.

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Compliance and legal books

Latest Issue of 'Consumer Compliance Outlook' Available

The latest issue of Consumer Compliance Outlook from the Federal Reserve Board is now available! This issue focuses on error resolution procedures and consumer liability for unauthorized transactions for debit and credit cards, prepaid accounts, and foreign remittance transfers.

The full list of articles and features includes:

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Southern California:

As Economy Hastily Improves, Workforce & Other Issues Emerge

The greater Los Angeles, Orange, Inland Empire and San Diego regions are all important to the entire state’s broader economic recovery as the COVID-19 pandemic continues impacting workers, households, and consumers who are integrating back into society and commerce.

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Northern California:

As Economy Hastily Improves, Workforce & Other Issues Emerge

The Bay Area, Sacramento, and far Northern California regions are all important to the entire state’s broader economic recovery as the COVID-19 pandemic continues impacting workers, households, and consumers who are integrating back into society and commerce.

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The 2021 Western CUNA Management School (WCMS) graduating class (Sigma)
The 2021 Western CUNA Management School (WCMS) graduating class (Sigma)

WCMS Graduates Honor and Celebrate the CU Movement

After three examinations, two projects, and three two-week classroom sessions, the Western CUNA Management School (WCMS) “Sigma” Class was celebrated and honored on Thursday evening (July 29) through a virtual ceremony in lieu of the traditional event on the Pomona College campus in Claremont, CA. This ceremony for the 105 graduates marked the conclusion of the 61st annual session and 59th graduation commencement.

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Sen. Catherine Cortez Masto (D-NV) at the hearing
Sen. Catherine Cortez Masto (D-NV) at the hearing

MLA in Congress: Senate Hearing on All-In Lending Rate Cap

On Thursday, the Senate Banking Committee held an informational hearing on a proposed bill to extend the Military Lending Act (MLA) to all consumers, which would include an all-in percentage rate of 36 percent.

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Moratoriums Extended, Debt Collections Rule Date, & New Tool

Today, the Federal Housing Finance Agency (FHFA) announced that Fannie Mae and Freddie Mac are extending the moratorium on single-family real estate owned (REO) evictions until Sept. 30, 2021. This REO eviction moratorium applies to properties that have been acquired by Fannie or Freddie through foreclosure or deed-in-lieu of foreclosure transactions.

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Pillars

SBA's 'Direct Forgiveness' Portal to Streamline Applications

The  U.S. Small Business Administration (SBA) is launching a streamlined application portal to allow borrowers with Paycheck Protection Program (PPP) loans $150,000 or less through participating lenders to apply for forgiveness directly through the SBA.

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Face masks and hand sanitizer

Governor Issues Revised Emergency Directive on Face Masks

This week, Nevada Gov. Steve Sisolak issued a revised Emergency Directive related to face masks (view the governor’s news release here).

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(L-R) Robert Eyler, independent economist, labor market specialist, and housing expert; Jay Prag, inflation and consumer price expert, affordable housing board chair, and economics professor; and Bob Larson, financial support consultant for CUNA Mutual Group
(L-R) Robert Eyler, independent economist, labor market specialist, and housing expert; Jay Prag, inflation and consumer price expert, affordable housing board chair, and economics professor; and Bob Larson, financial support consultant for CUNA Mutual Group

Access ‘Your Economy—Your Credit Union' Conference Here

Your recorded access to our Your Economy—Your Credit Union virtual conference from July 20 is HERE! Those without an eTrain log-in/account will need to create one before placing their order, which you can create within seconds for free.

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Workplace Mask Mandates in Light of Cal/OSHA Requirements and the COVID Spike

Credit unions, as both employers and businesses open to the public, have been juggling competing federal, state and local COVID-19-related guidance and orders[1] since the pandemic began. The CDC initially relaxed its nationwide mask guidance for fully vaccinated individuals in May of this year, and the State of California followed suit on June 15. Cal/OSHA then modified its COVID-19 Prevention Emergency Temporary Standards applicable to employers effective June 17 to largely reflect the CDPH order, and it seemed as if everything was moving in the right direction.

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The Vendor Made Me Do It

Credit unions and community banks waste millions of dollars every year. The easiest, fastest way to stop wasting your money is your vendor management program. As a part of this series, Maple Street’s pros explore ways your institution could be wasting money and what you can do to fix the problem.

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I love my credit union hashtag

You Can Speak With One Voice on July 30: #ilovemycreditunion

It’s not too late for your credit union to be part of the #ilovemycreditunion social media blitz!

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(L-R): Rick Weber, CEO of CBC FCU; and Beth Dooley, CEO of Educational Employees CU
(L-R): Rick Weber, CEO of CBC FCU; and Beth Dooley, CEO of Educational Employees CU

What Can CUs Learn from Regulators? California CEOs Chime In

In an article published this week, CreditUnions.com featured CBC FCU CEO Rick Weber and Educational Employees CU CEO Beth Dooley, both former credit union examiners many years ago. They give insight into why they switched careers and what they offer the cooperative movement (along with other industry leaders from across the nation).

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(Top-to-bottom): Rep. Brad Sherman (D-CA) and John Berlau, senior fellow at the Competitive Enterprise Institute
(Top-to-bottom): Rep. Brad Sherman (D-CA) and John Berlau, senior fellow at the Competitive Enterprise Institute

2nd Hearing on CU Bill Addresses Unbanked and Underserved

On Wednesday, the Subcommittee on Financial Institutions of the House Financial Services Committee convened a hearing on financial inclusion on Capitol Hill in Washington, D.C. The objective was to examine private and public sector solutions surrounding America’s unbanked problem.

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Nevada’s 81st Legislative Session: Where Credit Unions Stand

The 81st Session of the Nevada Legislature started much differently than any other session in the state’s history. The remote environment forced all interested parties to adapt, including the Nevada Credit Union League.

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Digital Assets, Related Technologies, & Complex Leverage Ratio

On Thursday, the National Credit Union Administration (NCUA) Board pulled from the agenda the agency’s draft 2022 – 2026 Strategic Plan during its monthly July meeting. According to Board Chairman Todd Harper, this was a unanimous decision to give board members additional time to reach consensus on the agency’s proposed strategic goals and priorities.

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Maple Street Partners with WolfPAC to Establish All-In-One Solution

Maple Street’s best-in-class vendor management system, the Vendor Advantage System®, is joining forces with WolfPAC’s Integrated Risk Management platform to deliver a complete, integrated vendor and enterprise risk solution for credit unions and community banks. Maple Street is an exclusive business partner of the California and Nevada Credit Union Leagues. 

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Pillars

FHFA: Adverse Market Fee Eliminated for Refinance Mortgages

To help families reduce their housing costs, the Federal Housing Finance Agency (FHFA) announced today that Fannie Mae and Freddie Mac will eliminate the Adverse Market Refinance Fee for loan deliveries effective Aug. 1, 2021.

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Logo for the National Credit Union Administration

Board Agenda: Strategic Plan, Digital Assets, & Leverage Ratio

The National Credit Union Administration (NCUA) Board will have its next meeting on Thursday, July 22 at 7 a.m. (Pacific). Here's what to expect:

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Restaurant worker

CA and NV: More Job Gains Amid Very Messy Labor Markets

Data released today shows California and Nevada experienced another month of employment gains as both states’ labor markets continue trudging forward under one of the messiest job situations in modern history.

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Image of hundred-dollar bills

Stimulus Payments Coming to California & Nevada Residents

Californian residents earning between $30,000 to $75,000 will see $600 payments this coming September under a budget deal signed by Gov. Gavin Newsom this past week.

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Second FinCEN Exchange on Ransomware to Take Place in August

On July 15, the Financial Crimes Enforcement Network (FinCEN) announced it will convene a FinCEN Exchange in August 2021 with representatives from financial institutions, other key industry stakeholders, and federal government agencies to discuss ongoing concerns regarding ransomware, as well as efforts by the public and private sectors. The FinCEN Exchange will build upon FinCEN’s November 2020 event on ransomware.  FinCEN anticipates that this FinCEN Exchange will assist its government and private sector partners to inform next steps to address ransomware and focus resources to mitigate the threat.  This announcement is part of a whole-of-government effort to combat ransomware.

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Keynote speaker Dr. Robert Eyler, independent economist, labor market specialist, housing expert, and credit union industry board member
Keynote speaker Dr. Robert Eyler, independent economist, labor market specialist, housing expert, and credit union industry board member

Inflation Can Hurt Members: Economists Will Break Down ‘Why’

Today's growing inflation trend is JUST the beginning (see video of Dr. Robert Eyler). This year’s Your Economy—Your Credit Union Conference on July 20 (just four days away) will help your credit union plan for 2022 as the job market, housing/real estate, migration patterns, loans and deposits, and state business policies shape the economy.

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ncua

NCUA to Implement Phase One of Resuming Onsite Operations

National Credit Union Administration (NCUA) Chairman Todd M. Harper issued a letter to credit unions regarding phase one of resuming onsite operations. 

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Nevada:

Economy to Continue Fierce Growth, Climbing Out of Deep Hole

The combined mega-regions of Southern Nevada and Northern Nevada are key to the entire state’s broader economic recovery as the COVID-19 pandemic wanes and businesses, workers, households and consumers integrate back into society and commerce.

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Is Self-Service Always the Solution?

We’ve all been there. We’re trying to renew our car insurance, apply for a loan, or do something simple like pay a parking ticket (which we obviously didn’t deserve), and we think, this will be so easy to do over the phone or online.

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Banking Believe it or Nots

To say the least, these are very different times for the banking industry — and especially community financial institutions. The past year has challenged traditional thinking and forced new ways of doing business. Making smart decisions is imperative right now, and there are some oft-heard beliefs going around that we think need to be explored deeper — so you can have the information you need.

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Hundred-dollar bills on a table

Advance Child Tax Credit: What CU Members Should Know

The monthly Advance Child Tax Credit from the U.S. Treasury Department (via the IRS) is being sent to eligible U.S. taxpayers starting this month and going through December. Is your credit union and its members ready?

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We Need Your Help: CUs Can Join the Social Media Blitz

Credit unions are joining the #ilovemycreditunion social media blitz. Are you in?

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Treasury Department's Emergency Capital Investment Program

On July 1, the U.S. Treasury Department extended the deadline for submitting an application for funding under the Emergency Capital Investment Program (ECIP).

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Record CU Deposits Playing Key Role in Growth & Inflation

While higher inflation is concerning local business leaders, workers and households, record-high deposits at California and Nevada credit unions continue playing a key role in the economic growth that’s driving those price increases according to first-quarter 2021 industry data released by the California and Nevada Credit Union Leagues (scroll down to view local/regional breakouts).

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Help Members Fulfill Their Travel Dreams with Prepaid Cards

While travel has been challenging over the last year, people have adapted by finding new ways to explore the world beyond their front door. Americans are looking forward to fewer restrictions in the summer of 2021, but a sense of uncertainty continues to impact travel trends. Credit unions can empower members with the right tools to navigate uncertainty and pursue their dreams of summer adventure. The prepaid card in particular is a versatile tool relevant to travelers’ needs.

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(L-R): California Senate Appropriations Committee Chair Anthony Portantino (D-La Canada Flintridge); and California Gov. Gavin Newsom
(L-R): California Senate Appropriations Committee Chair Anthony Portantino (D-La Canada Flintridge); and California Gov. Gavin Newsom

State Charter Modernization; Eviction Extension & Rent Relief

Senate Bill 269, authored by Senate Appropriations Committee Chair Anthony Portantino (D-La Canada Flintridge), passed the Assembly Banking Committee with unanimous bipartisan support this week.

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Rep. Norma Torres (D-CA, Pomona)
Rep. Norma Torres (D-CA, Pomona)

Committee Passes CU Priorities: Postal Banking, CDRLF Grants

The power of the purse was on full display this past week as the House Appropriations Committee passed the Financial Services and General Government spending bill. While the National Credit Union Administration (NCUA) and other banking regulators are not funded by the U.S. taxpayer, credit unions participate in several programs funded in this process.

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FFIEC Updates Examiner Guidance on Information Technology  

The Federal Financial Institutions Examination Council (FFIEC) issued a new booklet in the FFIEC Information Technology Examination Handbook series, titled “Architecture, Infrastructure, and Operations.”

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Agencies Comment on Issuance of the AML/CFT National Priorities

The Anti-Money Laundering Act of 2020 (AML Act) requires the Secretary of the Treasury, in consultation with the Attorney General, federal functional regulators, relevant state financial regulators, and relevant national security agencies, to establish and make public priorities for anti-money laundering and countering the financing of terrorism policy (AML/CFT Priorities). On June 30, 2021, the Secretary of the Treasury issued the AML/CFT Priorities.

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What is the Hunstein Case and Why Does it Matter?

On April 21, 2021, the Eleventh Circuit Court of Appeals issued a ruling in a case brought under the federal Fair Debt Collection Practices Act (“FDCPA”)[1] that could have far-reaching implications for debt collectors that utilize vendors, and also presents some difficult questions for California financial institutions. In Hunstein v. Preferred Collection and Management Services, Inc.,[2] the Court held that a debt collector violated §1692c(b) of the FDCPA when it electronically transmitted information about the consumer’s debt to a third party service provider without the consumer’s consent. While Hunstein is an Eleventh Circuit decision (i.e., Alabama, Florida and Georgia) and not currently binding on the Ninth Circuit (including California and Nevada), federal appellate cases can serve as persuasive authority for other circuits considering similar questions, so it is an important one to watch.

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CFPB Issues 2021 Mortgage Servicing COVID-19 Final Rule

On June 28, 2021, the Consumer Financial Protection Bureau (CFPB) issued the 2021 Mortgage Servicing COVID-19 Final Rule. Effective Aug. 31, 2021, the rule amends certain Regulation X Mortgage Servicing early intervention and loss mitigation requirements. The rule establishes procedural safeguards for mortgage servicers that help borrowers explore foreclosure alternatives, such as loan modifications or home sales.

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Ways Credit Unions and Community Banks are Wasting Money

Credit unions and community banks unintentionally waste millions of dollars every year. The easiest, fastest way to stop wasting your money is your vendor management program.

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(L-R) Robert Eyler, independent economist, labor market specialist, and housing expert; Jay Prag, inflation and consumer price expert, affordable housing board chair, and economics professor; and Bob Larson, financial support consultant for CUNA Mutual Group.
(L-R) Robert Eyler, independent economist, labor market specialist, and housing expert; Jay Prag, inflation and consumer price expert, affordable housing board chair, and economics professor; and Bob Larson, financial support consultant for CUNA Mutual Group.

Let the Experts Prepare Your CU's Management & Board for 2022

Inflation. Housing. Labor markets. Consumers — and YOUR credit union. It’s ALL at this year’s Your Economy—Your Credit Union Conference, created for C-level executives, senior management and board directors as they strategically plan for 2022.

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Gary Perez, CEO of USC CU
Gary Perez, CEO of USC CU

Credit Unions Spotlighted as USC CEO is Quoted in Story

The California and Nevada Credit Union Leagues would like to applaud Gary Perez, CEO of USC CU, and recognize his contribution to a recent Los Angeles Times article that shows the tremendous benefits of the credit union mission. His insights embody the “people helping people” spirit.

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Top (L-R clockwise): Rep. Juan Vargas (D-CA); Heather deNecochea, Manager of Political Advocacy for the California Credit Union League; Pascual Garrido, Director of Community and Public Relations for SCE FCU; Rep. Raul Ruiz (D-CA); Jeremy Empol, VP of Federal Government Affairs for the League; and Chris Andrus, Chief Culture Officer for Altura CU
Top (L-R clockwise): Rep. Juan Vargas (D-CA); Heather deNecochea, Manager of Political Advocacy for the California Credit Union League; Pascual Garrido, Director of Community and Public Relations for SCE FCU; Rep. Raul Ruiz (D-CA); Jeremy Empol, VP of Federal Government Affairs for the League; and Chris Andrus, Chief Culture Officer for Altura CU

Congressional Hispanic Caucus Presents Virtual Check

The California and Nevada Credit Union Leagues and the Credit Union National Association (CUNA) participated in a virtual check presentation in coordination with the Congressional Hispanic Caucus (CHC) BOLD PAC for its congressional members of the House Financial Services Committee.

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Monthly Recap: Cap. of Interest, CECL, & FCU Interest Ceiling

On Thursday, the National Credit Union Administration (NCUA) Board approved the following final rules during its monthly meeting:

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FHFA and CDC Residential Eviction Moratoriums Extended

The Federal Housing Finance Agency (FHFA) announced this week that Fannie Mae and Freddie Mac are extending the moratoriums on single-family foreclosures and real estate owned (REO) evictions until July 31, 2021.

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Consumer Financial Protection Bureau (CFPB) Acting Director Dave Uejio
Consumer Financial Protection Bureau (CFPB) Acting Director Dave Uejio

Acting Director: Impact of 'Juneteenth' on Mortgage Closings

Consumer Financial Protection Bureau (CFPB) Acting Director Dave Uejio recently issued the following statement on Congress establishing the Juneteenth National Independence Day Act into law:

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Capitol Hill: 'Politico' Overdraft Fees Piece & NCUA Liquidity Bill

Credit union leaders should stay on the alert after a Politico opinion piece on the topic of overdraft fees was published Thursday by a guest writer from the Brookings Institution.

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Three Ways to Reach Gen Z

Four years ago, I was forced to attend a one-hour workshop at my high school. The teacher walked in and started droning on: “Today, we’ll learn about budgeting, saving, and investing…”

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BSA/AML Examination Manual Updates

The Federal Financial Institutions Examination Council (FFIEC) released updates to four sections of the Bank Secrecy Act/Anti-Money Laundering (BSA/AML) Examination Manual (Manual). Today’s updates affect the following Manual sections:

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The Latest on Cal/OSHA Regulations & CA’s Reopening Status

The California Division of Occupational Safety and Health (Cal/OSHA) Standards Board adopted revisions to the COVID-19 Emergency Temporary Standards (ETS) during its June 17 meeting. Following the Cal/OSHA Standards Board vote, Governor Gavin Newsom signed an executive order to allow the revisions to immediately take effect on June 17.

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CA Labor Scene Continues Sorting Itself Out in Recovery

California’s labor market continued slowly healing in May as individuals kept re-entering the labor force (adults who are willing and able to work) — which is significant to its ongoing economic recovery. Meanwhile, Nevada’s jobs data for May was still being finalized Friday afternoon (updates to this article will be made soon).

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Bureau Issues Interpretive Rule on Resuming MLA Exams

The Consumer Financial Protection Bureau (CFPB) issued an interpretive rule this week explaining the basis for its authority to examine supervised financial institutions for risks to active duty servicemembers and their dependents (military borrowers) from conduct that violates the Military Lending Act (MLA).

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CA Gov. Affairs, Federal Update, Special Elections, Reg. Advocacy

In the California Credit Union League’s latest Advocacy Newsletter, credit union leaders will find updates on California state government affairs, federal government affairs, special elections, and regulatory advocacy.

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Daniel West, Vice President of Social Impact for the California and Nevada Credit Union Leagues
Daniel West, Vice President of Social Impact for the California and Nevada Credit Union Leagues

CA CUs Net $20M in COVID Relief; Others Could be Eligible

This past year has shown credit union leaders the importance of financial wellness, a founding principal in the credit union movement. This has been most apparent in low-income communities, many of which were shell-shocked by economic instability caused by the COVID-19 pandemic.

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FFIEC Announces Availability of 2020 Data on Mortgage Lending

The Federal Financial Institutions Examination Council (FFIEC) announced the availability of data on 2020 mortgage lending transactions at 4,475 U.S. financial institutions reported under the Home Mortgage Disclosure Act (HMDA). Covered institutions include banks, savings associations, credit unions, and mortgage companies.

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L-R: House Financial Services Committee Chair Maxine Waters (D-Los Angeles); and Rep. Brad Sherman (D-Sherman Oaks).
L-R: House Financial Services Committee Chair Maxine Waters (D-Los Angeles); and Rep. Brad Sherman (D-Sherman Oaks).

Waters and Sherman Introduce CLF Bill; Mark-Up on June 23

House Financial Services Committee Chairwoman Maxine Waters (D-Los Angeles) — along with Reps. Brad Sherman (D-Sherman Oaks) and Ed Perlmutter (D-Colorado) — introduced H.R. 3958 on Thursday morning, the Central Liquidity Facility (CLF) Enhancement Act.

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Jay Prag, inflation/consumer price expert, affordable housing board chair, professor, and 35-year cerdit union member.
Jay Prag, inflation/consumer price expert, affordable housing board chair, professor, and 35-year cerdit union member.

2nd Economic Conference Speaker: 'Where is Inflation Going?'

Where is inflation going — and why? You can find out by joining Jay Prag for a deep-dive into the economy’s inflation storyline going into 2022! The “Prag-onomics” professor and 35-year credit union member is the second speaker during this year’s virtual Your Economy—Your Credit Union Conference on July 20.

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Is Your CU Ready for a Channel-Less Future?

This past year is widely seen as the time when everyone’s lives got at least a little more digital. The importance of undergoing a “digital transformation” has been recognized for years, even by credit unions that weren’t quite ready to tackle it. But closed doors and shelter-at-home mandates radically accelerated adoption and meant those who hadn’t gone digital yet had no choice but to dive in.

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2021 NCUA Supervisory Priorities: Explained

The National Credit Union Administration (NCUA) released their annual Supervisory Priorities letter to credit unions in January. For Information Systems and Assurance, the NCUA calls to attention the most pertinent cybersecurity risks to the financial industry:

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COVID Reopening, Commissioner Update, & NCUA Exam Guide

The California Department of Financial Protection and Innovation (DFPI) says that all financial service providers must maintain compliance with California’s workplace standards, the COVID-19 Prevention Emergency Temporary Standards (ETS), as the state’s capacity and distancing restrictions are lifted for most businesses and activities this coming June 15.

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CA's Revised COVID-19 Emergency Temp. Standards Withdrawn

The California Division of Occupational Safety and Health (Cal/OSHA) Standards Board held a special meeting on June 9 to consider the latest guidance regarding face-masking from the Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH).

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CFPB Webinar: Associations to Promote Age-Friendly Toolkit

The Consumer Financial Protection Bureau's (CFPB) Office for Older Americans hosted a webinar this week for associations (including the California and Nevada Credit Union Leagues) to promote a newly developed age-friendly banking toolkit designed for financial institutions that includes information about elder financial exploration, Suspicious Activity Reports (SARs), voluntary age-friendly practices, and consumer education tools.

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CA and NV Named Winners in National Biz Kid$ Showcase

More than 100 students entered the first-ever national Biz Kid$ Showcase presented in partnership with the Richard Myles Johnson (RMJ) Foundation, the Southeastern Credit Union Foundation, the Illinois Credit Union Foundation, and the Credit Union Association of New Mexico. The Biz Kid$ Showcase was a unique online experience that allowed creativity for innovative business ideas among students aged 12-18.

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2021 CDRLF Grant Round Closes June 26

Low-income-designated credit unions seeking Community Development Revolving Loan Fund (CDRLF) grants, including minority depository institution (MDI)mentoring grants, have until June 26 to submit their applications.

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Helping Your Members Enjoy Summer of 2021

Last summer we experienced a priority shift that led many of our credit union members to a simple realization: they don’t have to go too far to have fun in the summer. Life in quarantine created the opportunity for at-home adventures by picking up old hobbies and developing new talents. Puzzles, painting, and backyard movie nights became the main event. This summer, with the vaccine roll-out well underway, credit union members will begin to expand their sense of adventure again and we predict spending on local travel and new forms of entertainment will rebound. How can your credit union help?

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The CU Difference Starts with Your People

It's a simple equation: the better the employees you have running your credit union, the better experience your members will have. Your people are the face of your credit union. They are the ones who help close the deal with prospective members and build wallet share with current members.

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(L-R): SAFE CU Board Chair Terrence Tremelling; Community and Government Relations Manager Amanda Merz; President and CEO Dave Roughton; Chief Credit Officer Faye Nabhani; and CFO Chris Harris.
(L-R): SAFE CU Board Chair Terrence Tremelling; Community and Government Relations Manager Amanda Merz; President and CEO Dave Roughton; Chief Credit Officer Faye Nabhani; and CFO Chris Harris.

SAFE CU Celebrates Convention Center Near State Capitol

SAFE CU leaders joined representatives from the City of Sacramento and California to celebrate the grand opening of the SAFE Credit Union Convention Center in the heart of downtown Sacramento yesterday.

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Nevada League Shields CUs in 81st State Legislative Session

This past Monday evening, the Nevada State Legislature finally adjourned its 81st session — and in typical fashion, there were many bills voted on in the late hours of the night leading into early Tuesday morning.

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CU4Kids Announce New Program Enhancements

Credit Unions for Kids (CU4Kids) has launched several new program enhancements to generate awareness and provide important resources and tools to help credit unions maximize their fundraising efforts. These additions were announced during its live 25th anniversary event on June 2 that is now available for replay here.

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NCUA: Clarification of Equal Credit Opportunity Act

On June 1, the National Credit Union Administration (NCUA) released a regulatory alert (21-RA-07) reminding credit unions of a recently issued Consumer Financial Protection Bureau’s (CFPB) interpretive rule which clarifies that the prohibition against sex discrimination under the Equal Credit Opportunity Act (ECOA) and Regulation B includes sexual orientation and gender identity discrimination. The interpretive rule also covers discrimination based on actual or perceived nonconformity with sex- or gender-based stereotypes, and discrimination based on an applicant’s associations. The interpretive rule became effective on March 16, 2021.

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