Compliance Rules for Frontline Staff

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Your member-facing staff can make or break your compliance program, as they are often the first (and sometimes the only) employees a member sees. They need to know a little about a lot without violating consumer protection laws. And that’s what the Compliance Rules for Frontline Staff session provides.

Topics will include:

  • Account opening
  • Negotiable Instruments
  • Complaint Management and Error Resolution
  • Fair Lending issues
  • Marketing and advertising

Click here to register. Session is available May 3.

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