Latest Updates to The Leagues’ COVID-19 Resources Page

COVID 19 Resource Page

The Leagues’ COVID-19 Resource Page is continually being updated with information, resources, and frequently asked questions (FAQs) on credit unions’ response to the current pandemic.

Among the items you may find: ‘Safe and Sound’ Reassurance for Members

You may feel the need to reassure your members that their deposit accounts are safe, sound, and accessible during a time like this. If so, please feel free to use the following in your communications and outreach:

Although the COVID-19 emergency is unprecedented in our lifetime, credit unions remain committed to serving their members.

Credit unions remain open for business, guiding our members through these unsettling times. We will be taking steps to ensure the health and well-being of both our members and our team members, but these precautions will not impact your ability to access your money or perform banking activities.

Credit unions have always stepped up during times of hardship. From natural disasters, to recessions, to government shutdowns, credit unions have worked tirelessly to guide their members through the financial challenges that inevitably followed.

If you have questions, please contact *CEO NAME AND EMAIL GOES HERE.*

Thank you for your patience and understanding during this crisis.

Other Resources:

Other pieces information on the COVID-19 Resource Webpage include: Nevada Health Response COVID-19 Risk Mitigation Initiative; CUNA News Podcast: “The Economic Impact of COVID-19”; Sample pandemic plan (under Sample Emergency Preparedness Plan Content section); and under the FAQs section: Crisis communications; video chat resources; and the Member Activation Program (MAP) member communication letter templates.

If you still have any questions not answered in the Leagues' Resource page, email those questions to COVID19@ccul.org

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