Choosing a CMS for Your Credit Union


When considering improvements to their website, credit union leaders have a lot to think about. One of the most important factors is how easily their staff can update, publish and organize content for the site. If a credit union’s site is difficult for its employees to access and edit, then the they should look seriously at adopting a new Content Management System (CMS).

A CMS is a platform that helps financial institutions organize their content quickly and effectively. Credit unions should be constantly updating their websites, blogs, news, promotions and rate updates. Yet many credit unions have little control over their own websites, instead relying on their vendor to update items for them. But for some things, credit unions can’t afford to wait.

What is a CMS?

As its name would suggest, a CMS is a system that manages the creation and organization of digital content for a website. Many websites use a CMS. Some of the most popular content management systems are WordPress, Drupal and Joomla.

Why use a CMS?

  • Lower operational costs
    • Managing content can be a fulltime job, but it doesn’t need to be. Instead of creating content, packaging it and sending it off to a vendor, credit union staff can easily upload and publish content by themselves through a CMS. Bringing content management in-house can actually lower operational costs.
  • Easier to organize
    • Many content management systems have processes and technology in place to help users organize content, break that content into different categories and archive it if needed.
  • Freely collaborate
    • With a CMS, staff can share content and work on projects in tandem, with the additional bonus of standardized formats.
  • Publish at a click
    • Content can be published, scheduled, updated or altered instantly.
  • Manage users
    • A CMS allows leaders to add or remove administrators without complication.
  • Search Engine Optimization
    • Many platforms have plugins, modules or utility functions that allow credit unions to easily and quickly improve their SEO.

Types of CMS

Often, the most asked question for choosing between different systems is whether an organization should adopt an open-source CMS or look at a closed-source, proprietary CMS.

  • Open-source - Open-source CMSs tend to be among the most popular, thanks to their ease of use and customization, but they are also the most attractive to hackers. Open-source CMSs are defined by the fact that their source code is open to the public, allowing anyone to view and modify it for their own purposes.

    • Benefits:
      • Publicly accessible source code makes it easier to modify and learn
      • Large selection of vendors specializing in the platform
      • Lower costs due to open-source
      • Knowledge and support are widely available

    • Downsides:
      • Open-source code makes it an attractive target for hackers
      • Credit unions have to rely on third-party vendors for support
      • There can be many different versions of the same CMS, making it more difficult to secure and provide site updates

  • Examples of open-source CMSs
    • WordPress
    • Joomla
    • Drupal

  • Closed-source/Proprietary - Proprietary systems are built and managed by a company. Access to the source code is restricted, meaning proprietary systems tend to be more secure. In addition, since the company that runs a closed-source system usually manages only one main codebase, rather than dozens or even hundreds of different versions of an open-source CMS, proprietary systems tend to be easier to manage.

    • Benefits:
      • Source code is not accessible to the public, preventing many hackers from knowing where and what to attack
      • CMS owner may provide expert support and security testing
      • Better version control and universal updates prevent security holes in outdated code
      • CMS owner can act quickly to fix vulnerabilities

    • Downsides:
      • Closed-source means the CMS is hard to customize without vendor support
      • Fewer options for plugins
      • Licensing costs

    • Examples of closed source CMS
      • SharePoint
      • Kentico
      • CUSG CMS

How CU Solutions Group Can Help

The Technology Solutions Content Management System (CMS) is everything your credit union needs to manage your site, and more. This fully integrated, closed-source proprietary system was designed specifically for the credit union industry and enables you to create, move and edit pages. You can even manage your rates, schedule when changes are published and upload files to use on your site. Learn more about this product, please contact  

Article provided by CU Solutions Group, a California and Nevada Credit Union Leagues.